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MOTORVAULT

Terms of use

Last updated 10 November 2026

These terms are the agreement between you and Yohann Ifrah (“we”), who run MOTORVAULT. By creating an account you accept them, together with our community guidelines and our privacy notice.

1. Who can use MOTORVAULT

  • You must be 18 or over.
  • One person per account. Keep your password safe; you are responsible for what happens on your account.
  • Give accurate information, and don’t pretend to be someone else.

2. The service

MOTORVAULT lets you keep private records of your cars, share a Vehicle Passport, and take part in an optional community. It is in active development: features may change, and we may pause or stop parts of it. When a change removes something you rely on, we will try to give you reasonable notice. We will always let you delete your account and data.

3. Your records are yours, and unverified

Garage records, Passports and posts are entered by owners. We don’t verify them. A Passport or post is not a vehicle history check, an inspection or a guarantee. If you are buying a car, use an independent history check and inspection.

Money figures are estimates, not financial advice. Costs, finance progress, settlement and equity figures are calculated from what you enter and may not match your lender’s figures. Check important numbers with your lender, and take regulated financial advice before making decisions.

4. Your content

  • You keep ownership of what you upload: photos, text, records.
  • So that we can run the service, you give us a non-exclusive, royalty-free licence to store, copy, resize and display your content in MOTORVAULT, only to the people you choose to show it to. The licence ends when you delete the content or your account, apart from short-lived backups and anything we must keep by law.
  • You must have the right to share what you post. That includes photos taken by other people, and pictures in which other people or their number plates can be identified.
  • We remove location and camera details from photos, but anything visible in a picture stays visible. Check before you share.

5. What you must not do

Follow the community guidelines. In particular, don’t:

  • post or share anything illegal, or use MOTORVAULT to commit or encourage a crime;
  • harass, threaten, bully or impersonate anyone, or share someone else’s personal information;
  • send spam, scams, or misleading sales listings;
  • try to access other people’s accounts or data, get around security or limits, scrape the service, or upload malware;
  • use automated accounts, or create accounts to get around a suspension.

6. Reporting, moderation and complaints

You can report a post, story, comment, message, car profile or account using its Report option, or by emailing support@motor-vault.co.uk. We aim to review reports within 24 hours. We prioritise anything suggesting illegal content or a risk to someone’s safety.

We may remove or hide content, restrict features, or suspend or close accounts that break these terms or the guidelines, or the law. Where it is safe and lawful, we will tell you what we did and why. We report illegal content to the appropriate authorities where required.

Complaints and appeals. If you disagree with a decision about your content or account, or with how we handled a report, or have any complaint about MOTORVAULT, email support@motor-vault.co.uk within 30 days with the details. A person will review it and reply, normally within 14 days. We keep a record of reports, decisions and appeals.

7. Copyright and other rights

If you believe content on MOTORVAULT infringes your copyright or other rights, email support@motor-vault.co.uk with: what the content is and where it is, what you own, and your contact details. We will review it, remove it if appropriate, and tell the person who posted it, who may respond.

8. Ending your account

You can delete your account at any time in Settings. Deletion is immediate and permanent. We may suspend or close an account for serious or repeated breaches of these terms, or where the law requires us to.

9. Our responsibility to you

We provide MOTORVAULT with reasonable care and skill, but we can’t promise it will always be available or error-free. Keep your own copies of anything important. We are not responsible for losses we could not reasonably foresee, or for business losses. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else that cannot be limited by law, and nothing affects your statutory rights as a consumer.

10. Changes to these terms

If we change these terms in a way that affects you, we will tell you in the app or by email before the change applies. If you don’t agree, you can delete your account.

11. Law

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts there.

Contact

Yohann Ifrah. Email: support@motor-vault.co.uk.